All goods are despatched via our list of approved Parcel Couriers. If, in the instance that there is no response from a customer, a card will be left and the item may be picked up from your local courier service depot, should this occur, then please take an item of I.D along with you for verification of identity.
Delivery times are from Monday to Friday between 8.00am and 12 noon. Although very often goods despatched on Friday often arrive Saturday morning there is no guarantee. Thus items may arrive on Monday morning.
Deliveries are dispatched when payment has been received. We will attempt to deliver products ordered by you to the delivery address stated on your payment form as quickly as possible.
If products are returned to us as undeliverable we shall refund the price of the products and our delivery charges. You will not become the owner of the products until they have been delivered.
Delivery will take place within 48 hours for products that are pre built. Products such as custom drums and build to order kits will be agreed with the customer during the purchase process with an estimated build and delivery end date.
All shipping costs are determined by size and weight which will vary depending on the product ordered.
We will ship world wide using the relevant shipping company and pricing charges which will be pre confirmed with each customer during the purchase process.
Tracking details will be given by each shipping company used and provided to the customer.
Acceptance of your order:
We must receive payment of the price of the products and the delivery charges before we can accept your order. We reserve the right to restrict the number of products you may order and to refuse any order. If you have provided us with your E-mail address you will receive an E-mail from us confirming that we have received your order. Only when we have accepted your order is a binding contract created between us.